Refund policy

Last Updated: July 29, 2026

At our store, customer satisfaction is our priority. If you receive a damaged or defective product, we are happy to assist you.

Eligible Returns

A return request must be submitted within 24 hours of the delivery of your order.

Returns are accepted only if:

• The product was received damaged or defective.
• The incorrect product was delivered.
• The product has a manufacturing defect.

Proof Required

To process your return request, you must provide:

• A clear unboxing video recorded from the moment the sealed package is opened.
• Clear photographs showing the damage or defect.
• Your Order ID.

Please Note: An unboxing video is mandatory for all damage claims. Claims submitted without an unboxing video may not be eligible for approval.

Non-Returnable Items

Returns will not be accepted for:

• Damage caused after delivery.
• Products without the original packaging.
• Used, washed, altered, or worn products.
• Size or color preference changes (unless an incorrect item was shipped).

Refund Process

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method used during purchase.

If the return request is rejected after inspection, the product may be shipped back to the customer.

Contact

For return requests, contact us at:

Owner: Pranjul Chandel

Phone: +91 78370 13490